Terms and Conditions

Your use of these websites constitutes an Agreement between you and Directwest. This Agreement consists of the following Terms and Conditions, and all other website policies. The Agreement shall be construed and in exclusive accordance with the applicable provincial laws of Saskatchewan and the federal laws of Canada. And, the parties hereto exclusively attorn to the courts of the Province of Saskatchewan in respect of all matters and disputes arising out of this Agreement.

This agreement is effective until terminated by either you or Directwest.

Use of Web Sites

The Directwest websites (including www.directwest.com, www.mysask411.com, and the Mysask411 app), and all contents, are provided solely for personal, non-commercial use of our users. The downloadable portions of the websites and all contents are provided only if you do not modify, reproduce, transmit, or distribute these materials for commercial use. Scraping, extraction, collection, or crawling of the content on this Sites in any form or by any means whatsoever is strictly prohibited. Additionally, you have no right, title or interest in any materials or software that may be transferred to you as a result of using our websites.

  • A. Customer Responsibilities

    • To abide by this Agreement and policies.
    • To abide by all applicable law, both provincially and federally.
    • To respect all copyrights, trademarks and licenses that exist within our website.
  • B. Merchant Responsibilities

    • To provide accurate and maintained content within the Web sites, including product and service pricing and descriptions.
    • To respect and protect visitor security and privacy with implementation of current technology.
    • To post notification of changes to Privacy and Security or other procedural areas or policies.
    • To abide by all applicable laws, both provincially and federally.

Edit a listing

At any time, an advertiser can request a change to their online listing by completing the form found here or by calling 1-800-667-8201.


Unless otherwise noted, all content such as text, graphics, logos, images, audio, and any software are the property of Directwest. The contents of our websites are protected under copyright and trademark laws. The content and any software on these websites may only be used for personal and personal shopping means. Any other use such as reproduction, transmission, distribution, or modification of these websites and their contents is strictly prohibited.

Trademark Information

Mysask411, TRADEMARK and LOGO, are registered trademarks of Directwest. They are sole property of Directwest and are not to be used in conjunction with any product or service that is not Directwest or in a manner that may discredit Directwest or other than as specifically permitted by Directwest.

Throughout our websites, logos or trademarks from other organizations may be displayed and are the property of their respective owners. Visitors to our website agree to respect all copyrights, trademarks and licenses that exist within our website.


Our websites and content are provided to our visitors on a "as is" basis without warranties of any kind to be implied or expressed due to the operation of the websites or information provided. To the full extent permissible by applicable law, Directwest disclaims all warranties, expressed or implied, including but not limited to, warranties of merchantability or fitness for a particular purpose. We will not be held liable for damages of any kind that may arise from the usage of these websites, including but not limited to direct, indirect, incidental, punitive and consequential damages.


You agree to defend, indemnify and hold Directwest and its directors, employees, agents, suppliers, licensors and any third party involved harmless from and against all claims, damages, costs and expenses, including legal fees that may arise from or related to your usage of these websites (including negligent or wrongful conduct).

Privacy Policy

These are websites of Directwest. Our web server automatically (where possible) aggregates information on what our visitors access, the number of visitors to a particular area, and any information visitors voluntarily provide. This data is only collected to help us improve our websites and provide you quality customer service. Our server identifies you as a computer only, not a person. We may share this data with outside parties for statistical and measurement uses only to help us improve our websites.

We will collect the domain name and e-mail address where possible. The information we collect is only used to provide you the highest level of customer service, inform you of opportunities we think may be of interest, and to understand your needs. We presently do not share this collected data with outside organizations.

For further explanation, please refer to Privacy & Security.

Maintenance and Monitoring

We may from time to time be unavailable without notice or liability, to perform maintenance services to our websites.

We are committed to providing you a high quality websites and service and will strive to provide that quality by regularly monitoring the websites.

Links to Other Sites

We intend to have available for your convenience, links to other related websites. These links are provided for your resource only and the availability and content of these websites is not under our control. We are not to be held liable for their content, privacy or security policies. Any concerns regarding these links should be directed to the particular link or outside source.

Changes to Terms and Conditions

Directwest reserves the right to make changes to this Agreement and other policies contained within our websites. We agree to provide reasonable notification of any changes and recommend that customers visit and review our policy areas on a regular basis.


This Agreement is effective unless terminated by either Directwest or you.

You may terminate this Agreement at any time and can do so immediately without notice. Upon termination, you must promptly destroy all materials that you may have downloaded or otherwise obtained from our websites.

Directwest may also terminate this Agreement if at any time, in the sole discretion of Directwest, you fail to comply with any term or policy within this Agreement. Upon such termination, your access to the websites will be denied and you must promptly destroy all materials that you may have downloaded or otherwise obtained from our websites.